How to award loyalty points
Loyalty points are offered to SuplimenteOriginale.ro customers for the purchased products, as a way to reward their loyalty.
- 1 point is awarded for every 1 leu purchased in the store.
- Loyalty points are earned by placing an order.
- Points for an order will be credited to your account when the order is delivered.
- You can always see both the total number of points available and the number of points earned on each order placed. Loyalty points can be accessed in My Account - Orders - Loyalty Points.
- Canceling or Returning an order also entails the cancellation of points.
- Loyalty points are awarded only to customers who have an account on the site.
- It is not necessary to use all points for an order.
- Points cannot be transferred from one customer account to another, nor can they be converted into cash.
- Points cannot be awarded retroactively for orders placed before January 1, 2022.
- The points apply to the final value of the ordered products (without taking into account the shipping cost).
- Attention: It is important to be logged in to your Customer account when placing the order. This is the only way the system will be able to allocate loyalty points to your personal account. If you place an order on the site as a Guest, (without having an account created) you will NOT receive loyalty points because the system will not be able to assign them. Points are not awarded retroactively after placing an order.
- Loyalty points are valid for 3 months. After this period, they will expire.
- In case of suspicion of fraud, SuplimenteOriginale.ro reserves the right to cancel these points, without the customer having the right to claim damages.
- SuplimenteOriginale.ro reserves the right to make changes to the value of the vouchers in points, during the campaign.
- SuplimenteOriginale.ro reserves the right to interrupt the Campaign at any time during its development, with prior information to consumers through appropriate means of communication (display on the online platform www.suplimenteoriginale.ro).